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Ron Harman King, JD, MS, is CEO of Vanguard Communications, a healthcare marketing and practice management consulting firm, and author of 鈥淭he Totally Wired Doctor.鈥� He received his bachelor鈥檚 degree in journalism from the University of Georgia, his JD from Mitchell Hamline School of Law, and his MS in information technology from the University of Denver. King has 30 years in healthcare journalism, and experience speaking at medical meetings on medical practice management, mass communications, and digital media. His recent research and publications include, 鈥淭he Relationship Between Internet Patient Satisfaction Ratings And COVID-19 Outcomes," in Healthcare, and "96% of Online Complaints About Doctors Fault Customer Service," in the Journal of Medical Practice Management.

His 榴莲视频 column, 鈥淲ired Practice,鈥� covers technology, the law, and the patient experience.